Assessment of population access to maxillofacial surgical services in Georgia

Abstract

Introduction: Maxillofacial surgical services play a crucial role not only in safeguarding public health but also in promoting tourism development in different regions. In Georgia, the accessibility and quality of these services vary significantly across regions, creating serious challenges for patients. Methodology: A quantitative analysis was conducted based on interviews with healthcare specialists and patients, as well as a review of available statistical data. The aim of the study was to assess accessibility, quality, and patient satisfaction with maxillofacial surgical services across various regions of Georgia. Results: The findings revealed that access to services remains one of the most pressing issues. Public dissatisfaction is primarily associated with financial barriers, a shortage of qualified specialists, outdated technologies, and inadequate service quality. The most critical situation was observed in Guria and Racha-Lechkhumi-Lower Svaneti, whereas relatively better conditions were noted in Tbilisi and Imereti. Due to regional imbalances, patients are frequently referred to other regions for treatment. Discussion: The results indicate that regional disparities have a significant impact on patient satisfaction and service effectiveness. The growing demand in tourist areas further underscores the urgent need for service improvement. Conclusion: To enhance maxillofacial surgical services, it is essential to introduce modern technologies, ensure continuous professional development of specialists, and guarantee equal access across regions. These measures will contribute both to improving population health and strengthening the country’s tourism potential.