Patient Satisfaction with Nursing Care Quality

Abstract

Introduction: One of the ways to measure the quality of medical care is to study the patients satisfaction with nurses, because like doctors, they have significant function in providing hospital services. To assess the level of satisfaction of patients with nurses the factors such as comfort, cleanness, safe and friendly environment and qualified personnel are emphasized. The research aims to study the satisfaction of patients with nurses, identifying existing problems and fixing the ways of their solution. Methodology:  quantitative research method is used for studying. With a structured questionnaire, respondents had to answer using the Likert five-point scale. Results: Most patients are satisfied with nursing services. Nurses have positive attitude towards patients. Recommendations: The results of this research can be used for broader research in order to study the level of satisfaction with nurses in Georgia.